According to George Mason University's Mercatus Center, the Government Agency who is best at informing the public is (drumroll...) the Department of Transportation, with the Department of Labor and Veterans Affairs (a good thing, with all that identity theft experienced last year). Who scored poorly, you ask? Well, oddly enough, it's the agencies we might need the most: Health and Human Services scored lowest, with Office of Personnel Management (i.e., the government's Human Resources division) all the way at the bottom.
Want to read the whole report? Click here.
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Two good sources to find out how well federal agencies are actually performing are www.ExpectMore.gov and www.Results.gov.
Both sites use performance measures to explain if the agency is meeting its stated goals.
Clearly expressing what it is they do to the public probably isn't one of the performance measures.
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